Friday, November 30, 2012

Oracle Database Backup Failed–Not in Backup Exec Server’s authentication list

A few days back, I configured a backup job for Oracle database in Symantec Backup Exec 2012.  I did a manual run after the configuration but the job failed with the following error.

The job failed with the following error: This server name is not in Backup Exec server's authentication list. Enter the server's fully qualified domain name and logon account into the Backup Exec server's authentication list. Server names in the authentication list are case-sensitive.

I was then searching high and low for the authentication list mentioned in the error message but just could not find it.  Tried googling but still can’t find where is the authentication list.  In the end, I did manage to find the authentication list with a little bit of exploring and testing.

The so called authentication list is actually in the Backup Exec Settings.  Click on the Backup Exec button, select Configuration and Settings and then Backup Exec Settings.

Backup Exec Settings

Select Oracle from the list of settings on the left.  Enter the Fully Qualified Domain Name (FQDN) of the Oracle server and click the Add button to add it to the authentication list.


With that, I am now able to backup my Oracle database.

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