My first mission on the first day of 2015 was to rescue my wife’s 2TB portable harddisk. She was not able to access her 2TB portable harddisk using her laptop.
To rule out that it is cable or USB port issues, we have tried using different cables and tried on a few laptops but still no luck.
Windows is able to detect the harddisk but it will freeze the whole Windows. Meaning that, nothing will response when I tried to run them and I couldn’t even shutdown the laptop even I unplugged the harddisk. I will need to do a hard reboot.
I tried to open the command prompt before plugging in the harddisk. I then tried to run a chkdsk but it just freezed there forever.
I am optimistic that the data in the harddisk can be recovered and the problem might be caused by bad file system which is stopping Windows from accessing the harddisk.
